Announcement: we are moving

Gaining Goodwill is closing. For 4 years, I’ve shared free advice here on using online communities to build customer loyalty. I hope my 6 guides and 14 blog posts have helped you.

I’m not stopping – just moving. Find all my best tips, including a summary of this site, at my new home: Work Done Smarter.

Thanks for your support!

By Rogier

With over ten years of experience in the ever-changing landscape of social media and strategic community management, Rogier helped the largest Dutch health insurance company to more openly communicate and collaborate with its customers and partners.

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